B2B / B2C ECOMMERCE

Setup Online Stores in Just Minutes vs. Days

FocusPoint, which scales across size and type of business, helps to simplify the way customers are managed — starting with proactive marketing all the way through a reactive and analytical eCommerce experience.

35 built-in templates, a pixel-perfect product customizer, and responsive design are just some of the capabilities that enable webstore setup in just minutes. From branding to one-click buy/checkout to customer analytics and more—FocusPoint delivers all the capabilities to create and sustain a customer experience that fuels online sales.

Customizable landing pages enable B2B customers to view centralized communications, new products, catalogs, and order history. Modular architecture makes it easy to create and manage your websites.

  • Create Unique Customer Experience
  • Target Specific Customer Groups
  • Maintain Branding
  • Execute campaign across all communication channels: email, social media, print, mobile, etc.

Advanced decision-tree processing allows you to develop rules that have various outcomes, based on how a question is answered.

  • Collect valuable customer data
  • Customize decision trees on-the-fly
  • Use widgets to place new forms on product pages
  • Automatically email form results or view them in the backend

More than 82% of smartphone users make a buying decision while surfing the Web on their smartphones.  FocusPoint delivers a mobile responsive webstore.

  • Free and out-of-the-box performance – No Add-ons
  • Works on any connected device
  • Deliver relevant offers, promotion and products
  • Feature-rich and graphically pleasing

Feature-rich catalog capabilities allow you to get as granular as you like in describing a product, similar products, and product pricing and availability.

  • Product attributes with individual SKUs, price, image, etc.
  • Side-by-side product comparisons eliminate guesswork
  • Inventory Management from pre-order to back-order
  • Pricing beyond price tags – set prices for different groups
  • Product downloads are supported with user and license agreements

FocusPoint supports a variety of shipping requirements, settings, and methods including popular carriers such as DHL, FedEx, UPS, and USPS.

  • Flexible calculation mechanisms (i.e. free, based on total spend or weight, etc.,)
  • Different addresses for billing and shipping
  • Shipping estimate provides cost prior check-out
  • Pickup points support in-store pickup and locations where parcels can be received.
  • Packaging slips for multiple shipments per order with tracking numbers
  • Major shipping carriers are supported as well as methods (i.e., Next Day, Ground, etc.)

FocusPoint integrates with more than 50 payment methods and gateways worldwide, and supports refund, partial refund and void functionality.

Sampling of supported payment methods:

  • Cash on Delivery or pay in store
  • Purchase order
  • Check/money order
  • Manual gateway (offline processing)
  • Amazon, EBS, First Data, PayPal, Stripe, and more

FocusPoint integrates with more than 50 payment methods and gateways worldwide, and supports refund, partial refund and void functionality.

Flexible tax calculations meet legal requirements, preferences, and customer expectations. Manage all settings and details in the administration panel.

  • Integrated tax automation services
  • Tax configuration by country, state, zip
  • Individual products marked taxable or tax-exempt
  • EU Value Added Tax (VAT) support
  • Pricing displayed with or without tax
  • Specify when shipping is taxable
0s+
SAP Business One Touchpoints
0%
Maps to any SAP Business One Field
0 Min.
Webstore Setup
1-0
Webstore Customer Portals Included
0+
Languages with Localized Support

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